Privacy Policy
Contents
Introduction
ShopLedger ("we", "our", "app") respects your privacy and is committed to protecting the personal and business information you entrust to us.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using ShopLedger, you agree to the practices described in this policy.
This page is related to the ShopLedger mobile application available on Google Play.
Information We Collect
We may collect the following types of information:
- User-provided data — name, business name, phone number, email address, and financial records such as sales, purchases, and inventory entries
- Contacts — customer or supplier contact details, only if you grant the app permission to access your device contacts
- Device information — device model, OS version, and crash/diagnostic data used for app performance and stability
- App usage data — feature interactions and usage patterns used to improve the app experience
How We Use Your Data
Data collected is used solely to provide and improve ShopLedger's services:
- Providing core app functionality — billing, ledger management, and inventory tracking
- Improving app performance and resolving technical issues
- Generating business insights, including AI-based reports and summaries
- Enabling offline functionality and data sync across sessions
Data Storage
- Your data is stored securely using Google Firebase services, including Firestore and Firebase Authentication
- All data is encrypted in transit using industry-standard TLS/HTTPS protocols
- Firebase infrastructure is hosted on Google Cloud, which complies with leading security standards
- We do not store sensitive financial data on your device in plaintext
Data Sharing
We take your privacy seriously. ShopLedger does not sell, rent, trade, or share your personal or business data with any third parties, advertisers, or external organisations.
- We do NOT sell user data to advertisers
- We do NOT share data with external analytics companies
- We do NOT use data for targeted advertising
Your Control Over Data
You have full control over your data:
- View, edit, and manage all your business data directly inside the app
- Revoke device permissions (contacts, storage) at any time via device settings
- Request complete account and data deletion at any time by contacting us
To request deletion of your account and all associated data, email us at:
📧 shopledger.support@gmail.comFor full details on the deletion process, visit our Account Deletion page.
Data Security
We implement reasonable and industry-standard security measures to protect your data from unauthorised access, disclosure, or loss. These include:
- Encrypted data transmission (HTTPS/TLS)
- Firebase security rules to restrict data access per authenticated user
- No plaintext storage of sensitive credentials
Children's Privacy
ShopLedger is a business management application intended for use by adults and business owners. This app is not directed at or intended for children under the age of 18.
We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, app features, or legal requirements.
When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically. Continued use of the app after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
📧 shopledger.support@gmail.comWe aim to respond to all privacy-related enquiries within 2 business days.